Service Policy

Last Updated: September 2026

Sacred Living Space provides access to online educational courses and digital learning materials through a private learning platform. This Service Policy explains how our services are delivered, what learners can expect from us, and the responsibilities that come with using the platform.

1. Access to Courses

Access to Sacred Living Space courses is provided only to approved account holders.

Sacred Living Space is a women-only learning platform. Account access is therefore subject to verification before a learner is permitted to purchase or access courses.

Once payment has been successfully completed and processed, access to the purchased course will be provided through the learner’s Sacred Living Space account.

Learners are responsible for ensuring that the email address and account details they provide are accurate and kept up to date.

2. Course Access Period

Unless otherwise stated on the individual course page, access to a purchased course is provided for 6 months from the date of purchase.

Once the access period has ended, the course may automatically be removed from the learner’s account or become inaccessible.

It is the learner’s responsibility to complete the course within the stated access period.

Extensions are not guaranteed and may only be granted at the discretion of Sacred Living Space in exceptional circumstances.

3. Personal Use Only

Course access is provided for the personal use of the registered learner only.

Learners must not:

  • Share their login details with another person
  • Allow another person to access a purchased course through their account
  • Share course videos, recordings, PDFs, worksheets, resources, or other materials with others
  • Reproduce, distribute, sell, publish, upload, or otherwise redistribute course materials
  • Record, download, copy, or save course videos unless Sacred Living Space has explicitly provided a download option

Sacred Living Space reserves the right to suspend or terminate access where there is reasonable evidence that an account or course materials are being shared or misused.

4. Course Videos and Digital Materials

Course videos are intended to be viewed through the Sacred Living Space learning platform.

Where downloading has not been specifically enabled, learners must not attempt to download, extract, record, copy, or otherwise save course videos to another device or platform.

Additional course materials, such as worksheets, PDFs, or other resources, may be downloadable where expressly provided.

Any downloadable materials remain subject to Sacred Living Space’s intellectual property and personal-use restrictions.

5. Availability of the Platform

We aim to keep the Sacred Living Space platform available and functioning reliably.

However, uninterrupted access cannot always be guaranteed.

Temporary interruptions may occur due to:

  • Website maintenance
  • Software updates
  • Hosting or server issues
  • Payment-provider issues
  • Third-party service interruptions
  • Security updates
  • Technical faults
  • Internet or connectivity issues outside our control

Where reasonably possible, we will work to restore access as quickly as possible.

Temporary platform downtime does not automatically entitle a learner to a refund.

Where a significant technical issue on our side prevents access for an extended period, we may, at our discretion, extend the learner’s access period where appropriate.

6. Technical Requirements

Learners are responsible for having a suitable device, internet connection, browser, and other basic technical requirements necessary to access the platform.

Sacred Living Space is not responsible for difficulties caused by:

  • Poor or unstable internet connections
  • Outdated browsers or devices
  • Device-specific problems
  • Personal firewall or security settings
  • Third-party software
  • Problems caused by the learner’s own network or equipment

If a technical problem appears to originate from the Sacred Living Space platform, learners should contact us so that we can investigate.

7. Account Security

Learners are responsible for keeping their account login details secure.

Passwords should not be shared with anyone.

If a learner believes that their account has been accessed without permission, they should contact Sacred Living Space as soon as possible.

We may require a password reset or other security measures where suspicious activity is identified.

8. Course Content

We aim to ensure that course descriptions accurately reflect the content being provided.

Sacred Living Space may occasionally update, reorganize, improve, replace, or remove course materials where necessary.

Minor changes to lesson titles, resources, course structure, presentation, or supporting materials may be made without prior notice.

Where a substantial change materially affects the nature of a purchased course, we will aim to communicate this where appropriate.

9. Educational Nature of the Service

Sacred Living Space provides educational and informational content.

Course material is intended for learning and personal development and should not automatically be treated as individualized legal, medical, psychological, financial, or other professional advice unless explicitly stated otherwise.

Where a learner requires professional advice relating to their personal circumstances, they should seek an appropriately qualified professional.

10. Payments and Course Activation

Course access is normally activated after successful payment confirmation.

In some cases, there may be a short delay while a payment provider confirms or processes the transaction.

If payment is unsuccessful, cancelled, reversed, refunded, or disputed, Sacred Living Space may suspend or remove access to the corresponding course.

11. Refunds

Refunds are governed by the separate Sacred Living Space Refund Policy.

Because courses contain digital content that becomes accessible after purchase, course purchases are generally non-refundable once access has been granted, except where an exception applies under our Refund Policy or applicable law.

12. Support

If a learner experiences difficulty accessing their account, purchased course, or course materials, they should contact Sacred Living Space using the contact details provided on the website.

When contacting us about an account or payment issue, learners should provide sufficient information for us to identify the relevant account or order.

We aim to respond to support requests within a reasonable timeframe, although response times may vary depending on the nature of the request and the volume of enquiries.

13. Suspension or Termination of Access

Sacred Living Space reserves the right to restrict, suspend, or terminate an account where a learner:

  • Shares account access
  • Distributes or copies protected course materials
  • Attempts to bypass course or video security
  • Uses the platform unlawfully
  • Abuses or disrupts the platform
  • Engages in fraudulent payment activity
  • Seriously or repeatedly breaches these service terms

Where appropriate, we may contact the learner before taking action.

Serious misuse may result in immediate suspension.

14. Intellectual Property

All course content, recordings, written materials, worksheets, graphics, branding, and other original materials provided through Sacred Living Space remain the intellectual property of Sacred Living Space and/or the relevant content owner.

Purchasing a course gives the learner a limited personal right to access the material.

It does not transfer ownership or grant permission to reproduce, distribute, republish, sell, license, or commercially exploit the material.

15. Changes to This Service Policy

Sacred Living Space may update this Service Policy from time to time to reflect changes to the platform, services, legal requirements, or business practices.

The latest version will be published on the Sacred Living Space website.

16. Contact Us

If you have any questions about this Service Policy or require help with your account or course access, please contact Sacred Living Space through the contact details provided on our website.

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